Do Satisfaction and Attachment Mediate the Relationship Between Service Quality and Loyalty

Ossi Pesämaa, J. F. Hair, P. Fredman

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationThe international Symposium on Entrepreneurship in Tourism
Publication date2008
Publication statusPublished - 2008
MoE publication typeA4 Article in conference proceedings
EventThe international Symposium on Entrepreneurship in Tourism - Rovaniemi, Finland
Duration: 04.03.200807.03.2008

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