Do satisfaction and Attachment mediate the Relationship between service Quality and Loyalty

Ossi Pesämaa, Joseph Franklin Hair Jr, David Rylander

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Non-refereed scientific journal	World Journal of Tourism Small Business Management
Volume	2
Issue number	1
Pages (from-to)	5-11
Number of pages	7
Publication status	Published - 2008
MoE publication type	A1 Journal article - refereed

OpenUrl availability

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title = "Do satisfaction and Attachment mediate the Relationship between service Quality and Loyalty",

author = "Ossi Pes{\"a}maa and {Hair Jr}, {Joseph Franklin} and David Rylander",

year = "2008",

language = "English",

volume = "2",

pages = "5--11",

journal = "World Journal of Tourism Small Business Management",

issn = "1998-135X",

publisher = "Isis Press",

number = "1",

}

TY - JOUR

T1 - Do satisfaction and Attachment mediate the Relationship between service Quality and Loyalty

AU - Pesämaa, Ossi

AU - Hair Jr, Joseph Franklin

AU - Rylander, David

PY - 2008

Y1 - 2008

M3 - Article

SN - 1998-135X

VL - 2

SP - 5

EP - 11

JO - World Journal of Tourism Small Business Management

JF - World Journal of Tourism Small Business Management

IS - 1

ER -