Do Values Matter in Health Care Service Quality Assessment?: An Emprical study of Hospital Service Quality in the People's Republic of China

Wei Fuxiang; Pia Polsa; Pei Shuyuan

Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China

Wei Fuxiang, Pia Polsa, Pei Shuyuan

Marketing, Helsinki

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

Original language	English
Title of host publication	2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings
Editors	James M. Tien, J. Chen
Number of pages	6
Place of Publication	France
Publication date	2006
Pages	1322-1328
ISBN (Print)	1-4244-0451-7
Publication status	Published - 2006
MoE publication type	B3 Article in conference proceedings

Projects

1 Finished

Hospital Service Quality:a cross-national/cultural study in Finland, the People’s Republic of China, Nigeria, and India

Polsa, P., Spens, K., Kovacs, G. & Antai, I.

01.01.2005 → 31.12.2012

Project: Externally funded project

Cite this

Fuxiang, W., Polsa, P., & Shuyuan, P. (2006). Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China. In J. M. Tien, & J. Chen (Eds.), 2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings (pp. 1322-1328).

@inproceedings{261f7d34401446feaef23c6ad839600f,

title = "Do Values Matter in Health Care Service Quality Assessment?: An Emprical study of Hospital Service Quality in the People's Republic of China",

author = "Wei Fuxiang and Pia Polsa and Pei Shuyuan",

note = "International conference Service Systems and Service Management, University of Troyes, France, October 25 -27 2006 Volume: Proceeding volume: ",

year = "2006",

language = "English",

isbn = "1-4244-0451-7",

pages = "1322--1328",

editor = "Tien, {James M.} and J. Chen",

booktitle = "2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings",

}

Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China. / Fuxiang, Wei; Polsa, Pia; Shuyuan, Pei.

2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings. ed. / James M. Tien; J. Chen. France, 2006. p. 1322-1328.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

TY - GEN

T1 - Do Values Matter in Health Care Service Quality Assessment?

T2 - An Emprical study of Hospital Service Quality in the People's Republic of China

AU - Fuxiang, Wei

AU - Polsa, Pia

AU - Shuyuan, Pei

N1 - International conference Service Systems and Service Management, University of Troyes, France, October 25 -27 2006 Volume: Proceeding volume:

PY - 2006

Y1 - 2006

M3 - Conference contribution

SN - 1-4244-0451-7

SP - 1322

EP - 1328

BT - 2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings

A2 - Tien, James M.

A2 - Chen, J.

CY - France

ER -