Do Values Matter in Health Care Service Quality Assessment?: An Emprical study of Hospital Service Quality in the People's Republic of China

Wei Fuxiang; Pia Polsa; Pei Shuyuan

Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China

Wei Fuxiang, Pia Polsa, Pei Shuyuan

Marketing, Helsinki

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

Original language	English
Title of host publication	2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings
Editors	James M. Tien, J. Chen
Number of pages	6
Place of Publication	France
Publication date	2006
Pages	1322-1328
ISBN (Print)	1-4244-0451-7
Publication status	Published - 2006
MoE publication type	B3 Article in conference proceedings

1 Finished

Hospital Service Quality:a cross-national/cultural study in Finland, the People’s Republic of China, Nigeria, and India
Polsa, P., Spens, K., Kovacs, G. & Antai, I.
01.01.2005 → 31.12.2012
Project: Externally funded project

Cite this

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title = "Do Values Matter in Health Care Service Quality Assessment?: An Emprical study of Hospital Service Quality in the People's Republic of China",

author = "Wei Fuxiang and Pia Polsa and Pei Shuyuan",

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year = "2006",

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Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China. / Fuxiang, Wei; Polsa, Pia; Shuyuan, Pei.

2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings. ed. / James M. Tien; J. Chen. France, 2006. p. 1322-1328.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

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AU - Shuyuan, Pei

N1 - International conference Service Systems and Service Management, University of Troyes, France, October 25 -27 2006 Volume: Proceeding volume:

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Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China

Hospital Service Quality:a cross-national/cultural study in Finland, the People’s Republic of China, Nigeria, and India

Cite this