Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China

Wei Fuxiang, Pia Polsa, Pei Shuyuan

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Original languageEnglish
Title of host publication2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings
EditorsJames M. Tien, J. Chen
Number of pages6
Place of PublicationFrance
Publication date2006
Pages1322-1328
ISBN (Print)1-4244-0451-7
Publication statusPublished - 2006
MoE publication typeB3 Article in conference proceedings

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Cite this

Fuxiang, W., Polsa, P., & Shuyuan, P. (2006). Do Values Matter in Health Care Service Quality Assessment? An Emprical study of Hospital Service Quality in the People's Republic of China. In J. M. Tien, & J. Chen (Eds.), 2006 International Conference on Service Systems and Service Management (ICSSSM'06) proceedings (pp. 1322-1328).