E-commerce service failure and recovery

David B. Grant, Anu Bask, Gyöngyi Kovacs

Supply Chain Management and Social Responsibility, Helsinki

Aalto University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

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Finished
Knowledge transfer in organizational renewal and transition towards digital services: What can public and private organizations learn from each other?
Grant, D. & Kovacs, G.
01.01.2017 → 31.12.2017
Project: Externally funded project