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Editorial: Artificial Intelligence and Robots in the Service Encounter
Stefanie Paluch, Jochen Wirtz
Marketing, Helsinki
RWTH Aachen University
National University of Singapore
Research output
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Contribution to journal
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Article
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Scientific
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Dive into the research topics of 'Editorial: Artificial Intelligence and Robots in the Service Encounter'. Together they form a unique fingerprint.
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Social Sciences
Acceptance
14%
Artificial Intelligence
100%
Customers
28%
Employee Organization
14%
Employees
14%
Interaction
28%
Introduction
14%
Organizations
14%
Paper
28%
Perception
14%
Quality
14%
Research
14%
Satisfaction
14%
Service Industries
100%
Services Management
14%
Success
14%
Understanding
14%
Wellbeing
14%
Computer Science
Artificial Intelligence
100%
Robot
100%
Service
100%
Service Interaction
25%
Service Management
25%
service robot
75%
Starting Point
25%
Economics, Econometrics and Finance
Customers
100%
Management
50%
Well-Being
50%
Workforce
100%
Psychology
Artificial Intelligence
100%
Quality
25%
Research
25%
Wellbeing
25%