Employee Development and Leadership Perception in the Polish Service Delivery Centres

Damian Kedziora, Wojciech Piotrowicz, Katarzyna Kolasinska-Morawska

Research output: Contribution to journalArticleScientificpeer-review

Abstract

The rapid growth of modern services industry in Poland, observed in the past few years, has been substantially determined by the vast talent pool of well-qualified and cost-efficient workers. The intensive expansion of the industry has been aligned with widely implemented policies of personal development and leadership, aimed to grow and prepare internal human resources for more challenging roles in newly established projects and teams. The paper presents the results of empirical research examining the perception of those schemes and policies, from the perspective of workers employed in the polish offshore service delivery centers.
Original languageEnglish
Peer-reviewed scientific journalFoundations of Management : The Journal of Warsaw University of Technology
Volume10
Issue number1
Pages (from-to)225-236
Number of pages12
ISSN2080-7279
DOIs
Publication statusPublished - 13.11.2018
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • modern
  • service
  • offshoring
  • outsourcing
  • human
  • resources
  • lerdership
  • personal
  • development

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