Ethnographic research in service management: Challenges and lessons learnt

Catharina von Koskull

Ethnographic research in service management: Challenges and lessons learnt

Catharina von Koskull

CERS - Centre for Relationship Marketing and Service Management, Helsinki

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Original language	English
Title of host publication	The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium
Publication date	2012
Publication status	Published - 2012
MoE publication type	A4 Article in conference proceedings
Event	The 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences - Liverpool, United Kingdom Duration: 29.08.2012 → 31.03.2012

Keywords

512 Business and Management
KOTA2012

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Cite this

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title = "Ethnographic research in service management: Challenges and lessons learnt",

keywords = "512 Business and Management, KOTA2012",

author = "{von Koskull}, Catharina",

note = " Volume: Proceeding volume: ; The 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences ; Conference date: 29-08-2012 Through 31-03-2012",

year = "2012",

language = "English",

booktitle = "The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium",

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von Koskull, C 2012, Ethnographic research in service management: Challenges and lessons learnt. in The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium . The 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences, Liverpool, United Kingdom, 29.08.2012.

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BT - The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium

T2 - The 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences

Y2 - 29 August 2012 through 31 March 2012

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