Ethnographic research in service management: Challenges and lessons learnt

Catharina von Koskull

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationThe 7th Annual Liverpool Managment School and Keele University Ethnography Symposium
Publication date2012
Publication statusPublished - 2012
MoE publication typeA4 Article in conference proceedings
EventThe 7th Annual Joint University of Liverpool Management School and Keele University Institute fo Public Policy and Management Symposium on Current Development in Ethnographic Research in the Social and Management Sciences - Liverpool, United Kingdom
Duration: 29.08.201231.03.2012

Keywords

  • 512 Business and Management
  • KOTA2012

Cite this

von Koskull, C. (2012). Ethnographic research in service management: Challenges and lessons learnt. In The 7th Annual Liverpool Managment School and Keele University Ethnography Symposium