Everything's intertwined! - Exploring core-, related and (seemingly) non-related customer experiences

Michaela Marie-Louise Lipkin; Henna  Konu

Everything's intertwined! - Exploring core-, related and (seemingly) non-related customer experiences

Michaela Marie-Louise Lipkin, Henna Konu

Marketing, Helsinki

University of Eastern Finland

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Original language	English
Title of host publication	QUIS14: Proceedings of The 14th International Research Symposium on Service Excellence in Management
Number of pages	316
Volume	2015
Publisher	China Europe International Business School
Publication date	2015
Pages	307
ISBN (Electronic)	978-0-692-46156-3
Publication status	Published - 2015
MoE publication type	A4 Article in conference proceedings
Event	International Research Symposium on Service Excellence in Management - Shanghai, China Duration: 18.06.2015 → 21.06.2015 Conference number: 14

Keywords

512 Business and Management

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@inproceedings{4f0d28d19005456680a0f5a0a0f15fa8,

title = "Everything's intertwined! - Exploring core-, related and (seemingly) non-related customer experiences",

keywords = "512 Business and Management",

author = "Lipkin, {Michaela Marie-Louise} and Henna Konu",

note = "Quis publishes full papers Volume: Proceeding volume: 2015; International Research Symposium on Service Excellence in Management ; Conference date: 18-06-2015 Through 21-06-2015",

year = "2015",

language = "English",

volume = "2015",

pages = "307",

booktitle = "QUIS14: Proceedings of The 14th International Research Symposium on Service Excellence in Management",

publisher = "China Europe International Business School",

address = "China",

}

Lipkin, MM-L & Konu, H 2015, Everything's intertwined! - Exploring core-, related and (seemingly) non-related customer experiences. in QUIS14: Proceedings of The 14th International Research Symposium on Service Excellence in Management. vol. 2015, China Europe International Business School, pp. 307, International Research Symposium on Service Excellence in Management, Shanghai, China, 18.06.2015.

Everything's intertwined! - Exploring core-, related and (seemingly) non-related customer experiences. / Lipkin, Michaela Marie-Louise; Konu, Henna .
QUIS14: Proceedings of The 14th International Research Symposium on Service Excellence in Management. Vol. 2015 China Europe International Business School, 2015. p. 307.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Everything's intertwined! - Exploring core-, related and (seemingly) non-related customer experiences

AU - Lipkin, Michaela Marie-Louise

AU - Konu, Henna

N1 - Conference code: 14

PY - 2015

Y1 - 2015

KW - 512 Business and Management

UR - http://www.quis14.com/

M3 - Conference contribution

VL - 2015

SP - 307

BT - QUIS14: Proceedings of The 14th International Research Symposium on Service Excellence in Management

PB - China Europe International Business School

T2 - International Research Symposium on Service Excellence in Management

Y2 - 18 June 2015 through 21 June 2015

ER -

Everything's intertwined! - Exploring core-, related and (seemingly) non-related customer experiences

Keywords

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