| Original language | English |
|---|---|
| Title of host publication | The 22nd Services Conference and Workshop |
| Editors | K Tyler, L Harris, D Tan |
| Place of Publication | London |
| Publisher | Academy of Marketing, University of Westminster |
| Publication date | 2008 |
| ISBN (Print) | 978-0-9552685-5-7 |
| Publication status | Published - 2008 |
| MoE publication type | B2 Book chapter |
Experience communities in Web 2.0 social forums
Anu Helkkula, Carol Kelleher
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific