Exploration of congruence in perceptions of buyer-supplier attraction: A dyadic multiple case study

Anna Aminoff*, Kari Tanskanen

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

14 Citations (Scopus)

Abstract

In long-term complex buyer-supplier relationships, many exchanges are non-contractual, a factor that emphasizes the social dimension of the relationship. Previous studies have shown that attraction is a fundamental aspect of the social dimension and a main driver in non-contractual exchanges. Although attraction is a determinant of a relationship, many studies have examined the relationship only from the buyer's or supplier's perspective. Our study extends this research stream by considering the dyadic aspect of attraction and poses the following questions: Does the success of a relationship require that both parties perceive it to be attractive? How important is it to understand how the company looks in the eyes of the other party? In this paper, we explore the dyadic aspect of buyer-supplier attraction by analyzing six cases, two buyer firms and six supplier firms and by conducting a total of 43 interviews. By using cross-case analyses, we develop a set of proposals for explaining how congruence in perceptions of attraction affects relationship success.

Original languageEnglish
Peer-reviewed scientific journalJournal of Purchasing and Supply Management
Volume19
Issue number3
Pages (from-to)165-184
Number of pages20
ISSN1478-4092
DOIs
Publication statusPublished - 30.03.2013
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • Attraction;
  • Buyer-supplier relationship
  • Dyadic multiple case study

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