Foundations and manifestations of customer-to-customer value creation

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationService dominant logic. : Network and systems theory and service science
EditorsEvert Gummesson, Cristina Mele, Francesco Polese
Number of pages1
Place of PublicationNaples
Publication date09.06.2015
Pages58-58
ISBN (Print)979-12-200-0486-2
Publication statusPublished - 09.06.2015
MoE publication typeA4 Article in conference proceedings
Event2015 Naples Forum on Service - Centro Congressi Federico II, Naples, Italy
Duration: 09.06.201512.06.2015
Conference number: 4

Keywords

  • 512 Business and Management
  • Customer-to-customer interaction, value creation, customer context

Cite this

Heinonen, K., Jaakkola, E., & Neganova, I. (2015). Foundations and manifestations of customer-to-customer value creation. In E. Gummesson, C. Mele, & F. Polese (Eds.), Service dominant logic.: Network and systems theory and service science (pp. 58-58).