Fu wu guanli yu yingxiao. Jiyu guke guanxi guanli celue (Service managemetn and marketing. Customer management in service competition)

Research output: Book/ReportBook

Original languageEnglish
Place of PublicationBeijing
PublisherPHEI - Publishing House of Electronics Industry
Number of pages337
ISBN (Print)978-7-121-05398-6
Publication statusPublished - 2008
MoE publication typeD5 Text book, professional manual or guide or a dictionary

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