Get your service ducks in a row: In search for lost service excellence

Daniel Kindström, Christian Kowalkowski, Robert Wendelin

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationCBIM Academic Workshop
Publication date2012
Publication statusPublished - 2012
MoE publication typeA4 Article in conference proceedings
Event2009 Academic Workshop of the Center for Business & Industrial Marketing (CBIM) - Atlanta, United States
Duration: 16.01.200919.01.2009


  • 512 Business and Management

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