Guest Editorial: Artificial intelligence and machine learning in service management

Kristina Heinonen, Jan Kietzmann, Leyland F. Pitt

Research output: Contribution to journal › Editorial › Scientific

Original language	English
Peer-reviewed scientific journal	Journal of Service Management
Volume	31
Issue number	2
Pages (from-to)	137-143
ISSN	1757-5818
DOIs	https://doi.org/10.1108/JOSM-03-2020-417
Publication status	Published - 2020
MoE publication type	B1 Journal article

Keywords

AoS: Competition economics and service strategy - Service and customer-oriented management

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AU - Kietzmann, Jan

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