The wide implementation of service offshoring strategies worldwide has beenvisible and studied mainly in such business domains as information technol-ogy, accounting, human resource management and customer care centres.Nonetheless, transferring processes to offshore locations has also been im-plemented in the higher education sector. Responding to demographic, socialand globalization challenges, renowned universities seek for innovative solu-tions that shall enhance quality and attractiveness of their operations, whilestrengthening their competitive advantage. The paper examines the case ofan American university that conducts degree programmes in European off-shore locations, in the light of differences between higher education andstandard business offshoring.
|Peer-reviewed scientific journal||International Journal of Management, Knowledge and Learning|
|Publication status||Published - 2017|
|MoE publication type||A1 Journal article - refereed|
- 512 Business and Management