Higher education offshoring as an innovative response to global learning challenges

Damian Kedziora, Elzbieta Klamut, Timo Karri, Andrzej Kraslawski

Research output: Contribution to journalArticleScientificpeer-review

Abstract

The wide implementation of service offshoring strategies worldwide has beenvisible and studied mainly in such business domains as information technol-ogy, accounting, human resource management and customer care centres.Nonetheless, transferring processes to offshore locations has also been im-plemented in the higher education sector. Responding to demographic, socialand globalization challenges, renowned universities seek for innovative solu-tions that shall enhance quality and attractiveness of their operations, whilestrengthening their competitive advantage. The paper examines the case ofan American university that conducts degree programmes in European off-shore locations, in the light of differences between higher education andstandard business offshoring.
Original languageEnglish
Peer-reviewed scientific journalInternational Journal of Management, Knowledge and Learning
Volume6
Issue number2
Pages (from-to)239-360
ISSN2232-5107
Publication statusPublished - 2017
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • offshoring
  • innovation
  • quality
  • globalization
  • education

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