Abstract
The wide implementation of service offshoring strategies worldwide has beenvisible and studied mainly in such business domains as information technol-ogy, accounting, human resource management and customer care centres.Nonetheless, transferring processes to offshore locations has also been im-plemented in the higher education sector. Responding to demographic, socialand globalization challenges, renowned universities seek for innovative solu-tions that shall enhance quality and attractiveness of their operations, whilestrengthening their competitive advantage. The paper examines the case ofan American university that conducts degree programmes in European off-shore locations, in the light of differences between higher education andstandard business offshoring.
| Original language | English |
|---|---|
| Peer-reviewed scientific journal | International Journal of Management, Knowledge and Learning |
| Volume | 6 |
| Issue number | 2 |
| Pages (from-to) | 239-360 |
| ISSN | 2232-5107 |
| Publication status | Published - 2017 |
| MoE publication type | A1 Journal article - refereed |
Keywords
- 512 Business and Management
- offshoring
- innovation
- quality
- globalization
- education