How a learning orientation affects drivers of innovativeness and performance in service delivery

Ossi Pesämaa; Aviv Shoham; Joakim Wincent; Ayalla Ruvio

doi:10.1016/j.jengtecman.2013.01.004

How a learning orientation affects drivers of innovativeness and performance in service delivery

Ossi Pesämaa, Aviv Shoham, Joakim Wincent, Ayalla Ruvio

Research output: Contribution to journal › Article › Scientific › peer-review

40 Citations (Scopus)

Abstract

Relying on organizational innovativeness for long-term growth and profitability can be difficult, time consuming, and expensive. In the context of service delivery of 395 strategic business units (SBU) in Israel’s healthcare industry, this paper examines the role of a learning-orientation as a moderator in an integrative model of organizational innovativeness. We find moderation of the impacts of risk-taking, creativity, competitor benchmarking orientation, and environmental opportunities on innovativeness. Moreover, we find the influence on performance pronounced for high learning-oriented SBUs. The paper shows that learning orientation should be considered for understanding effective innovativeness work for competitive service delivery.

Original language	English
Peer-reviewed scientific journal	Journal of Engineering and Technology Management
Volume	30
Issue number	2
Pages (from-to)	169-187
Number of pages	19
ISSN	0923-4748
DOIs	https://doi.org/10.1016/j.jengtecman.2013.01.004
Publication status	Published - 2013
MoE publication type	A1 Journal article - refereed

Keywords

512 Business and Management
KOTA2013
Equis Base Room

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10.1016/j.jengtecman.2013.01.004

http://www.sciencedirect.com/science/article/pii/S0923474813000155

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How a learning orientation affects drivers of innovativeness and performance in service delivery

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