Original language | English |
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Title of host publication | Proceedings of the 32nd European Association for Research on Services (RESER) International Conference |
Place of Publication | Paris |
Publication date | 08.12.2022 |
Publication status | Published - 08.12.2022 |
MoE publication type | B3 Article in conference proceedings |
Event | 32nd RESER International Conference - Paris, France Duration: 08.12.2022 → 12.12.2022 Conference number: 32 https://reser.net/2022-paris-32nd-reser-international-conference/ |
How did consumer expectations of retail logistics service quality change due to Covid-19?
Bernd Philipp*, Dan-Cristian Dabija, David Grant
*Corresponding author for this work
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific