How Does Language Matter for Services? Challenges and Propositions for Service Research

Jonas Holmqvist, Christian Grönroos

Research output: Contribution to journalArticleScientificpeer-review

52 Citations (Scopus)
Original languageEnglish
Peer-reviewed scientific journalJournal of Service Research
Volume15
Issue number4
Pages (from-to)430-442
Number of pages13
ISSN1094-6705
DOIs
Publication statusPublished - 01.05.2012
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • KOTA2012

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