How Does Language Matter for Services?: Challenges and Propositions for Service Research

Jonas Holmqvist; Christian Grönroos

doi:10.1177/1094670512441997

How Does Language Matter for Services? Challenges and Propositions for Service Research

Jonas Holmqvist, Christian Grönroos

Kedge Business School

Research output: Contribution to journal › Article › Scientific › peer-review

95 Citations (Scopus)

Original language	English
Peer-reviewed scientific journal	Journal of Service Research
Volume	15
Issue number	4
Pages (from-to)	430-442
Number of pages	13
ISSN	1094-6705
DOIs	https://doi.org/10.1177/1094670512441997
Publication status	Published - 01.05.2012
MoE publication type	A1 Journal article - refereed

Keywords

512 Business and Management
KOTA2012

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10.1177/1094670512441997

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Cite this

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