How value and trust influence loyalty in wireless telecommunications industry

Heikki Karjaluoto , Chanaka Jayawardhena, Matti Leppäniemi , Minna Hannele Pihlström

Research output: Contribution to journalArticleScientificpeer-review

54 Citations (Scopus)
Original languageEnglish
Peer-reviewed scientific journalTelecommunications Policy
Volume36
Issue number8
Pages (from-to)636–649
Number of pages14
ISSN0308-5961
DOIs
Publication statusPublished - 2012
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management
  • KOTA2012

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