Industry 4.0 and supply chain performance: A systematic literature review of the benefits, challenges, and critical success factors of 11 core technologies

Fakhreddin F. Rad, Pejvak Oghazi*, Maximilian Palmié, Koteshwar Chirumalla, Natallia Pashkevich, Pankaj C. Patel, Setayesh Sattari

*Corresponding author for this work

Research output: Contribution to journalReview Articlepeer-review

48 Citations (Scopus)

Abstract

The exponentially growing literature on Industry 4.0 technologies and their implications for supply chains exhibits valuable insights alongside considerable fragmentation. While prior systematic literature reviews (SLRs) started to consolidate the literature, an SLR that simultaneously (a) covers several core technologies of the Industry 4.0, (b) synthesizes their positive and negative implications for supply chain performance in a broad sense, and (c) accounts for the critical success factors that foster or impede these implications is still missing. We contribute to establishing a cumulative body of knowledge by conducting such an SLR. We synthesize 221 articles published on 11 Industry 4.0 technologies between 2005 and 2021. Rather than aggregate implications, our SLR presents the benefits, challenges, and critical success factors of each core technology vis-à-vis supply chain performance individually. We integrate our findings into a framework of Industry 4.0 supply chain performance and derive promising avenues for future research. Specifically, we call for more research on (a) the challenges and critical success factors of Industry 4.0 technologies; (b) hitherto underexplored core technologies of the Industry 4.0; (c) the interaction of multiple core technologies (are they complements or substitutes?); as well as for (d) further consolidation and interdisciplinary dissemination efforts.

Original languageEnglish
Peer-reviewed scientific journalIndustrial Marketing Management
Volume105
Pages (from-to)268-293
Number of pages26
ISSN0019-8501
DOIs
Publication statusPublished - 08.2022
MoE publication typeA2 Review article in a scientific journal

Keywords

  • 512 Business and Management
  • Digital technologies
  • Digitalization
  • Digitization
  • Industry 4.0
  • Literature review
  • Supply chain

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