Influence of Gender on Language Use in Service Encounters

Jonas Holmqvist

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Original languageEnglish
Title of host publicationQUIS 11 : Moving Forward with Service Quality. Proceedings of the QUIS11 - Services Conference, 10 pp., 2009
EditorsBernd Stauss, Stephen W. Brown, Bo Edvardsson, Robert Johnston
Place of PublicationWolfsburg
Publication date2009
ISBN (Print)978-3-00-027342-1
Publication statusPublished - 2009
MoE publication typeB3 Article in conference proceedings

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