Informelle Sprachmittlung in der Geschäftskommunikation: Von Forschungsergebnissen zur Entwicklung eines Unterrichtsmoduls

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During recent years, several language needs analyses concerning business communication in Finland have been conducted. The studies show that plurilingual situations,where two or more languages are used in one and the same situation,are very common, that the bilingual situation (Finnish, Swedish) in the Finnish region Pohjanmaa/Österbotten has influence on plurilingual situations and that informal mediation plays an important role in business communication. Against this background, this paper illustrates the path from re-search results concerning plurilingual activities in business communication to the development of a teaching module on informal mediation in business communication. The module has been developed within the project Kielivarannon vahvistaminen korkeakouluissa (KiVAKO). The B2-module in German Deutsch in mehrsprachigen Arbeitskontexten, which is available on the learning platform DigiCampus, consists of four situations in which informal mediation is trained: email, telephone, meeting and (company)presentation. In this paper, the development of the teaching module is illustrated by the situation meeting.
Original languageGerman
Title of host publicationTyöelämän viestintä III, Arbetslivskommunikation III, Workplace Communication III, Kommunikation im Berufsleben III : VAKKI-symposium XXXIX 6.–7.2.2020
EditorsHeidi Hirsto, Mona Enell-Nilsson, Hannele Kauppinen-Räisänen, Nicole Keng
Number of pages12
Place of PublicationVaasa
PublisherVaasan yliopisto
Publication date2020
ISBN (Print)978-952-68538-9-5
Publication statusPublished - 2020
MoE publication typeA4 Article in conference proceedings
Event40th VAKKI Symposium 2020: Työelämän viestintä III – Workplace Communication III - University of Vaasa, Vaasa, Finland
Duration: 06.02.202007.02.2020
Conference number: 40

Publication series

NameVakki Publications
PublisherVaasan yliopisto
ISSN (Print)2242-685X
ISSN (Electronic)2242-685X


  • 612,1 Languages
  • Geschäftskommunikation
  • KiVAKO
  • plurilinguale Aktivitäten
  • plurilinguale Kompetenz
  • Sprachmittlung

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