| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 15th International Research Symposium on Service Excellence (QUIS15), |
| Publication date | 2017 |
| Publication status | Published - 2017 |
| MoE publication type | A4 Article in conference proceedings |
| Event | 2017 International Research Symposium on Service Excellence in Management (QUIS) - University of Porto, Porto, Portugal Duration: 12.06.2017 → 15.06.2017 Conference number: 15 https://web.fe.up.pt/~quis15/ |
Keywords
- 512 Business and Management