Language Influence in Services: Perceived Importance of Native Language Use in Service Encounters

Jonas Holmqvist

Research output: Thesis › Doctoral Thesis › Monograph

Original language	English
Place of Publication	Helsinki
Publisher	Hanken School of Economics
Print ISBNs	978-952-232-024-7
Publication status	Published - 2009
MoE publication type	G4 Doctoral dissertation (monograph)

Access to Document

@phdthesis{8b0fabcb7c0f4b5fbbbfc4e47e5fdae5,

title = "Language Influence in Services: Perceived Importance of Native Language Use in Service Encounters",

author = "Jonas Holmqvist",

year = "2009",

language = "English",

isbn = "978-952-232-024-7",

series = "Economics and Society. Publications of the Hanken School of Economics",

publisher = "Hanken School of Economics",

number = "194",

address = "Finland",

}