Original language | English |
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Title of host publication | Proceedings of the 15th QUIS Symposium : International Research Symposium on Service Excellence in Management |
Editors | Lia Patricio |
Volume | 15 |
Place of Publication | Porto |
Publication date | 12.06.2017 |
Publication status | Published - 12.06.2017 |
MoE publication type | A4 Article in conference proceedings |
Event | 2017 International Research Symposium on Service Excellence in Management (QUIS) - University of Porto, Porto, Portugal Duration: 12.06.2017 → 15.06.2017 Conference number: 15 https://web.fe.up.pt/~quis15/ |
Keywords
- 512 Business and Management