Original language | English |
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Title of host publication | Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management |
Publication date | 2013 |
Pages | 352-361 |
ISBN (Print) | 978-91-7063-506-9 |
Publication status | Published - 2013 |
MoE publication type | A4 Article in conference proceedings |
Event | 2013 International Research Symposium on Service Excellence in Management (QUIS) - Karlstad, Karlstad, Sweden Duration: 10.06.2013 → 13.06.2013 Conference number: 13 |
Keywords
- 512 Business and Management
- Equis Base Room