The purpose of this research is to identify how process modularity within procurement activities supported supply chain responsiveness during the COVID-19 pandemic. A multi- case study approach was adopted to compare four international humanitarian organizations operating in a fast-changing environment which was severely affected by the pandemic. The findings identify key facilitating factors which affect responsiveness through the activating, de-activating, and re-sequencing of process modules. This research has implications for how IHOs invest in strategies for sourcing and continuity of supplies in emergencies.
Areas of Strength and Areas of High Potential (AoS and AoHP)
- AoHP: Humanitarian and societal logistics