Multiple voices of the customer in public sector services

Tiina Tuominen, Mikko Lehtonen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Original languageEnglish
Title of host publicationInternational RESER Conference
Publication date2010
Publication statusPublished - 2010
MoE publication typeB3 Article in conference proceedings
EventInternational RESER Conference - Gothenburg, Sweden
Duration: 30.09.201002.10.2010
Conference number: 29

Keywords

  • 512 Business and Management

Cite this

Tuominen, T., & Lehtonen, M. (2010). Multiple voices of the customer in public sector services. In International RESER Conference