Navigating the Digital Technology Behavior for the Distribution of Humanitarian Cash-Based Assistance: Aid Recipients Experience

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Cash-based assistance (CBA) programs have become an increasingly common approach as one modality for the provision of humanitarian aid. The use of disruptive and digital technologies (such as mobile money, and electronic vouchers) has provided benefits to the implementation of such programs in terms of for instance, cost-effectiveness, timeliness, coverage, safety, and financial inclusion. Despite the benefits, the digitalization of such programs is very context-dependent, including the needs and characteristics of affected populations as end recipients of the assistance. This research is aimed to investigate the contextual characteristics toward digital transformation addressing the end user’s experience. The series of interviews is conducted from humanitarian practitioners based in Uganda. The findings are yet to be analyzed, but some initial findings are discussed, and future research is addressed in the conclusion.
Original languageEnglish
Title of host publicationProceedings of the 21st ISCRAM Conference
Volume21
Place of PublicationMunster, Germany
Publication date16.05.2024
Publication statusPublished - 16.05.2024
MoE publication typeA4 Article in conference proceedings

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoHP: Humanitarian and societal logistics
  • AoHP: Digitisation and sustainability in intellectual property

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