Abstract
We study path-dependence of technological systems and power relations inside companies. While existing literature suggests power relations and technology to be path-dependent and influenced by each other, interactions across these evolutionary processes remain poorly understood. We studied the history of four retail firms over forty years, applying event structure analysis to explicate key dynamics. Companies exhibited two episodes of converging path dependency, where power relations further increased technological inertia. In each case, power initially concentrated outside the central headquarters. Path-breaking change led all firms to centralize power and implement networked IT systems supporting central control. We discuss the ability of converging technological and organizational path dependencies to create competitive disadvantage. New widely available technological innovations can disadvantage a firm vis-à-vis its competitors when the firm's established power structure prevents it from fully exploiting the innovation, and the path dependence of power relations prevents adaptation. Thus, company owners should create path-breaking disruptions in power relations when technological adoption provides value.
Original language | English |
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Peer-reviewed scientific journal | Industry and Innovation |
Volume | 18 |
Issue number | 8 |
Pages (from-to) | 765–790 |
Number of pages | 26 |
ISSN | 1366-2716 |
DOIs | |
Publication status | Published - 17.11.2011 |
MoE publication type | A1 Journal article - refereed |
Keywords
- 512 Business and Management
- organizational power
- information technology
- retail industry
- computers
- path dependence
- historical analysis
- event structure analysis
- KOTA2011