Performance measurement systems in supply chains: A framework for contextual analysis

Richard Cuthbertson, Wojciech Piotrowicz

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Purpose
The purpose of this article is to propose a common framework for the empirical analysis of supply chain performance measurement systems used in different supply chain contexts.
Design/methodology/approach
This is a conceptual paper, which includes an extensive literature review and an illustrative case study. The content, context, process framework is applied to structure the body of knowledge and the case study.
Findings
Supply chain performance measurement is a context‐dependent process, tailored to specific supply chain requirements. To understand how a performance measurement system in a supply chain has developed and is used there is a need to capture its context, process and content.
Research limitations/implications
The framework is illustrated by a single case study. Further empirical research is required to fully appreciate the breadth of application of this framework …
Original languageEnglish
Peer-reviewed scientific journalInternational Journal of Productivity and Performance Management
Volume60
Issue number6
Pages (from-to)583-602
ISSN1741-0401
DOIs
Publication statusPublished - 26.07.2011
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management

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