Personalized care with mass production efficiency: Design principles of a virtual care operator

Paul Lillrank, Paulus Torkki, Satu Kaleva, Henni Tenhunen, Fares Georges Kahlil

Research output: Book/ReportCommissioned report

Original languageEnglish
Place of PublicationEspoo
Number of pages86
Publication statusPublished - 2022
MoE publication typeD4 Published development or research report or study


  • 512 Business and Management
  • mass personalization
  • digital health
  • integrated care
  • 222 Other engineering and technologies
  • service engineering
  • Design science

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