Product returns in omnichannel retailing: The trade-off between store accessibility and information availability

Gaetano Marino, Stanley Frederick WT Lim, Richard Cuthbertson, Wojciech Piotrowicz, Giulio Zotteri

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationProceedings of the 21st Annual CIM Symposium - Globalisation 2.0
Place of PublicationCambridge
Publication date2017
Publication statusPublished - 2017
MoE publication typeA4 Article in conference proceedings
Event21st Cambridge International Manufacturing Symposium - Cambridge, United Kingdom
Duration: 28.09.201729.09.2017
Conference number: 21
https://www.ifm.eng.cam.ac.uk/events/cimsymposium17/

Keywords

  • 512 Business and Management

Cite this

Marino, G., Lim, S. F. WT., Cuthbertson, R., Piotrowicz, W., & Zotteri, G. (2017). Product returns in omnichannel retailing: The trade-off between store accessibility and information availability. In Proceedings of the 21st Annual CIM Symposium - Globalisation 2.0