(Re-)Constructing Measurement of University Social Responsibility

Loreta Tauginienė*, Raminta Pučėtaitė

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review


The chapter aims to contribute to the development of indicators for measuring university social responsibility. It argues that prior attempts lack conceptual cohesiveness and operational robustness in distinguishing the dimensions of university social responsibility and respective items. After two stages of expert evaluation, assessment of inter-coder agreement and calculation of content validity ratio, we propose a framework of eight items with 16 indicators covering organisational, social, environmental, and educational dimensions of university social responsibility. This framework could be used for continual improvement of university activities by preserving university authenticity, not immediately taking it as a standard. We also conclude with directions for further research on university social responsibility as a multidimensional construct, such as the call for the consolidation of university social responsibility measurement as well as validation of the framework through case studies in different contextual settings.
Original languageEnglish
Title of host publicationManaging Social Responsibility in Universities : Organisational Responses to Sustainability
EditorsLoreta Tauginienė, Raminta Pučėtaitė
Place of PublicationCham
PublisherPalgrave Macmillan Ltd
Publication date2021
ISBN (Print)978-3-030-70012-6
ISBN (Electronic)978-3-030-70013-3
Publication statusPublished - 2021
MoE publication typeA3 Book chapter


  • 512 Business and Management
  • Sustainability
  • Social responsibility
  • University
  • Measurement

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoS: Responsible organising


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