Relationship Marketing: The Importance of Customer Perceived Service Quality in Retail Banking

Research output: Contribution to journalArticleScientificpeer-review

Original languageEnglish
Peer-reviewed scientific journalThe Service Industries Journal
Volume16
Issue number3
Pages (from-to)287-304
Number of pages18
Publication statusPublished - 1996
MoE publication typeA1 Journal article - refereed

Keywords

  • 512 Business and Management

Cite this