Resilience and renewal through imposed service innovation

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationElgar Encyclopedia of Services
EditorsFaiz Gallouj, Camal Gallouj, Marie-Christine Monnoyer, Luis Rubalcaba
PublisherEdward Elgar Publishing
ISBN (Print)978 1 80220 258 8
ISBN (Electronic)978 1 80220 259 5
Publication statusAccepted/In press - 2022
MoE publication typeA3 Book chapter

Areas of Strength and Areas of High Potential (AoS and AoHP)

  • AoS: Competition economics and service strategy - Service and customer-oriented management

Cite this