Resilience and renewal through imposed service innovation

Kristina Heinonen

doi:10.4337/9781802202595

Resilience and renewal through imposed service innovation

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional

Original language	English
Title of host publication	Elgar Encyclopedia of Services
Editors	Faiz Gallouj, Camal Gallouj, Marie-Christine Monnoyer, Luis Rubalcaba
Place of Publication	Cheltenham
Publisher	Edward Elgar
Publication date	2023
Pages	576-577
ISBN (Print)	978-1-80220-258-8
ISBN (Electronic)	978-1-80220-259-5
DOIs	https://doi.org/10.4337/9781802202595 https://doi.org/10.4337/9781802202595.Resilience.and.Renewal
Publication status	Published - 2023
MoE publication type	D2 Article in a professional reserarch book (incl. editor's introduction, manuals, guides)

Publication series

Name	Elgar Encyclopedias in the Social Sciences

Keywords

512 Business and Management

Areas of Strength and Areas of High Potential (AoS and AoHP)

AoS: Competition economics and service strategy - Service and customer-oriented management

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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M3 - Chapter

SN - 978-1-80220-258-8

T3 - Elgar Encyclopedias in the Social Sciences

SP - 576

EP - 577

BT - Elgar Encyclopedia of Services

A2 - Gallouj, Faiz

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A2 - Monnoyer, Marie-Christine

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PB - Edward Elgar

CY - Cheltenham

ER -

Resilience and renewal through imposed service innovation

Publication series

Keywords

Areas of Strength and Areas of High Potential (AoS and AoHP)

UN SDGs

Access to Document

OpenUrl availability

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Cite this