Revealing business customers’ hidden value formation in service

Computer Science

• Service 100%
• Business Customer 100%
• Customer Value 83%
• Provider Service 66%
• Dominant Logic 33%
• Information and Communication Technologies 33%
• Service Interaction 16%
• Detailed Insight 16%
• User 16%
• Context 16%
• Design 16%
• Case Study 16%
• Customer Experience 16%
• Outsourcing 16%

Social Sciences

• Service Industries 100%
• Enterprises 100%
• Customers 100%
• Service Provider 23%
• Logic 17%
• Business Service 11%
• Information and Communication Technologies 11%
• Paper 11%
• Understanding 11%
• Interaction 11%
• Experience 11%
• Co-Creation 5%
• Economic and Social Development 5%
• Outsourcing 5%
• Research 5%
• Houses 5%
• Approach 5%
• Company 5%
• Knowledge 5%
• Consumers 5%
• Process 5%
• Methodology 5%
• Authors 5%
• Meaning 5%
• Case Study 5%
• Design 5%

Economics, Econometrics and Finance

• Customers 100%
• Customer Value 41%
• Information 16%
• Business Service 16%
• Customer Integration 8%
• Enterprise 8%
• Knowledge 8%
• In-House 8%