Revealing business customers’ hidden value formation in service

Computer Science

• Customer Value 100%
• Business Customer 100%
• Service Provider 80%
• Information and Communication Technology 40%
• Service Interaction 20%
• Detailed Insight 20%
• Case Study 20%
• Customer Experience 20%

Social Sciences

• Service Provider 100%
• Information and Communication Technologies 50%
• Dominant Logic 50%
• Design Methodology 25%
• Outsourcing 25%
• Business Service 25%
• Authors 25%
• Tertiary Sector 25%
• Co-creation 25%

Economics, Econometrics and Finance

• Customer Value 100%
• Customer Integration 20%
• Business Service 20%
• Tertiary Sector 20%