@article{0598b38d9d214b44a70551a07ef7c5f7,
title = "Service experiences beyond the direct use: Indirect customer use experiences of smartphone apps",
keywords = "512 Business and Management, Service Experience, Use Experience, Smartphone Apps, Phenomenology, Value-in-use, Co-creation, Indirect Use Experience ",
author = "Apramey Dube and Anu Helkkula",
year = "2015",
month = apr,
day = "14",
doi = "10.1108/JOSM-11-2014-0308",
language = "English",
volume = "26",
pages = "224--248",
journal = "Journal of Service Management",
issn = "1757-5818",
publisher = "Emerald Group Publishing",
number = "2",
}