Service Innovation as Consumer Experienced Phenomenon: A Service Experience Investigation of Smartphone Apps

Apramey Dube

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publication2013 Frontiers in Service Conference Proceedings
Number of pages74
Publication date08.06.2013
Publication statusPublished - 08.06.2013
MoE publication typeA4 Article in conference proceedings
Event2013 Frontiers in Service Conference - Taipei, Taiwan, Province of China
Duration: 04.07.201307.07.2013


  • 512 Business and Management
  • smartphone apps
  • Service Innovations
  • Service experience

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