Original language | English |
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Title of host publication | QUIS 13: Service Excellence in Management: Proceedings of the QUIS 13 International Research Symposium on Service Excellence in Management, June 10-13 2013 Karlstad Sweden, pp. 483-491 |
Publication date | 10.06.2013 |
Publication status | Published - 10.06.2013 |
MoE publication type | A4 Article in conference proceedings |
Event | 2013 International Research Symposium on Service Excellence in Management (QUIS) - Karlstad, Karlstad, Sweden Duration: 10.06.2013 → 13.06.2013 Conference number: 13 |
Keywords
- 512 Business and Management