| Original language | English |
|---|---|
| Title of host publication | QUIS 13: Service Excellence in Management: Proceedings of the QUIS 13 International Research Symposium on Service Excellence in Management, June 10-13 2013 Karlstad Sweden, pp. 483-491 |
| Publication date | 10.06.2013 |
| Publication status | Published - 10.06.2013 |
| MoE publication type | A4 Article in conference proceedings |
| Event | 2013 International Research Symposium on Service Excellence in Management (QUIS) - Karlstad, Karlstad, Sweden Duration: 10.06.2013 → 13.06.2013 Conference number: 13 |
Keywords
- 512 Business and Management