| Original language | English |
|---|---|
| Title of host publication | The SAGE Encyclopedia of Quality and the Service Economy |
| Editors | Su Mi Dahlgaard-Park |
| Number of pages | 6 |
| Place of Publication | Thousand Oaks, California |
| Publisher | Sage publications |
| Publication date | 2015 |
| ISBN (Print) | 978-1-4522-5672-6, 1-4522-5672-1 |
| ISBN (Electronic) | 978-1-4833-4635-9, 1-4833-4635-8 |
| Publication status | Published - 2015 |
| MoE publication type | A3 Book chapter |
Keywords
- 512 Business and Management