Service Profitability: An Augmented Customer Lifetime Value Approach

Research output: Thesis › Doctoral Thesis › Collection of Articles

Original language	English
Place of Publication	Helsinki
Publisher	Hanken School of Economics
Print ISBNs	978-952-232-216-6
Electronic ISBNs	978-952-232-217-3
Publication status	Published - 2013
MoE publication type	G5 Doctoral dissertation (article)

Keywords

@phdthesis{26baeb1c340a4eb7becf1a9172c0ff67,

title = "Service Profitability: An Augmented Customer Lifetime Value Approach",

keywords = "512 Business and Management",

author = "Nyman, {Henrich Bertel}",

note = "Disputation 17.1.2014. Volume: Proceeding volume: ",

year = "2013",

language = "English",

isbn = "978-952-232-216-6",

series = "Ekonomi och samh{\"a}lle / Economics and Society",

publisher = "Hanken School of Economics",

number = "265",

address = "Finland",

}

TY - THES

T1 - Service Profitability

T2 - An Augmented Customer Lifetime Value Approach

AU - Nyman, Henrich Bertel

N1 - Disputation 17.1.2014. Volume: Proceeding volume:

PY - 2013

Y1 - 2013

KW - 512 Business and Management

M3 - Doctoral Thesis

SN - 978-952-232-216-6

T3 - Ekonomi och samhälle / Economics and Society

PB - Hanken School of Economics

CY - Helsinki

ER -