Original language | English |
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Peer-reviewed scientific journal | Managing Service Quality |
Volume | 20 |
Issue number | 6 |
Pages (from-to) | 496-510 |
ISSN | 0960-4529 |
DOIs | |
Publication status | Published - 2010 |
MoE publication type | A1 Journal article - refereed |
Keywords
- 512 Business and Management