Service quality expectations and perception of a Thai logistics service provider and its customers.

David Grant; Ruth Banomyong; Paitoon Varadejsatitwong; Puthipong Julagasigorn

Service quality expectations and perception of a Thai logistics service provider and its customers.

David Grant^*, Ruth Banomyong, Paitoon Varadejsatitwong, Puthipong Julagasigorn

^*Corresponding author for this work

Supply Chain Management and Social Responsibility, Helsinki

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Original language	English
Title of host publication	Proceedings of the 12th International Conference on Logistics and Transport (ICLT)
Place of Publication	Krabi
Publisher	IEEE
Publication date	20.11.2022
ISBN (Electronic)	978166547714
Publication status	Published - 20.11.2022
MoE publication type	A4 Article in conference proceedings
Event	The 12th International Conference on Logistics & Transport (ICLT) - Krabi, Thailand Duration: 17.11.2022 → 19.11.2022 Conference number: 12 https://iclt.info/

Areas of Strength and Areas of High Potential (AoS and AoHP)

AoHP: Humanitarian and societal logistics

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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Cite this

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Service quality expectations and perception of a Thai logistics service provider and its customers. / Grant, David; Banomyong, Ruth; Varadejsatitwong, Paitoon et al.

Proceedings of the 12th International Conference on Logistics and Transport (ICLT). Krabi : IEEE, 2022.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

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AU - Banomyong, Ruth

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AU - Julagasigorn, Puthipong

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BT - Proceedings of the 12th International Conference on Logistics and Transport (ICLT)

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T2 - The 12th International Conference on Logistics & Transport (ICLT)

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ER -

Service quality expectations and perception of a Thai logistics service provider and its customers.

Areas of Strength and Areas of High Potential (AoS and AoHP)

UN SDGs

OpenUrl availability

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Cite this