Service research in the context of healthcare – recommendations from prominent scholars’ for future research

Anu Helkkula, Antti Peltokorpi, Karita Reijonsaari, Anni Iso-Mustajärvi

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Helkkula, A., Peltokorpi, A., Reijonsaari, K., and Iso-Mustajärvi, A. (2013), Service research in the context of healthcare – recommendations from prominent scholars’ for future research. QUIS 13 - International Symposium on Service Excellence in Management, CTF, Karlstad University, Karlstad, June 10-13.
Original languageEnglish
Title of host publicationThe 13th International Research Symposium on Service Excellence in Managemen
Number of pages10
Publication date10.06.2013
Publication statusPublished - 10.06.2013
MoE publication typeA4 Article in conference proceedings
Event2013 International Research Symposium on Service Excellence in Management (QUIS) - Karlstad, Karlstad, Sweden
Duration: 10.06.201313.06.2013
Conference number: 13

Keywords

  • 512 Business and Management
  • healthcare
  • co-creation
  • co-production
  • value
  • experience
  • service system
  • Equis Base Room

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