Services supporting the customer: actor constellations and interaction mechanisms

I. Gremyr, Arni Halldorsson, J. Hsuan

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

Original language	English
Title of host publication	Proceedings of 27th Annual RESER Conference, September, Bilbao, Spain
Publication date	2017
Publication status	Published - 2017
MoE publication type	B3 Article in conference proceedings
Event	27th Annual Conference European Association for Research on Service (RESER) - Bilbao, Spain Duration: 07.09.2017 → 09.09.2017 Conference number: 27 http://reser2017.com/program/

Keywords

@inproceedings{f1635c3588c440cca820e59956da396a,

title = "Services supporting the customer: actor constellations and interaction mechanisms",

keywords = "512 Business and Management",

author = "I. Gremyr and Arni Halldorsson and J. Hsuan",

year = "2017",

language = "English",

booktitle = "Proceedings of 27th Annual RESER Conference, September, Bilbao, Spain",

note = "27th Annual Conference European Association for Research on Service (RESER), RESER ; Conference date: 07-09-2017 Through 09-09-2017",

url = "http://reser2017.com/program/",

}

TY - GEN

T1 - Services supporting the customer: actor constellations and interaction mechanisms

AU - Gremyr, I.

AU - Halldorsson, Arni

AU - Hsuan, J.

N1 - Conference code: 27

PY - 2017

Y1 - 2017

KW - 512 Business and Management

M3 - Conference contribution

BT - Proceedings of 27th Annual RESER Conference, September, Bilbao, Spain

T2 - 27th Annual Conference European Association for Research on Service (RESER)

Y2 - 7 September 2017 through 9 September 2017

ER -