Services supporting the customer: actor constellations and interaction mechanisms

I. Gremyr, Arni Halldorsson, J. Hsuan

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Original languageEnglish
Title of host publicationProceedings of 27th Annual RESER Conference, September, Bilbao, Spain
Publication date2017
Publication statusPublished - 2017
MoE publication typeB3 Article in conference proceedings
Event27th Annual Conference European Association for Research on Service (RESER) - Bilbao, Spain
Duration: 07.09.201709.09.2017
Conference number: 27
http://reser2017.com/program/

Keywords

  • 512 Business and Management

Cite this

Gremyr, I., Halldorsson, A., & Hsuan, J. (2017). Services supporting the customer: actor constellations and interaction mechanisms. In Proceedings of 27th Annual RESER Conference, September, Bilbao, Spain