Social Media Monitoring for Crisis Communication: Process, Methods and Trends in the Scientific Literature

Aino Ruggiero, Marita Vos

Research output: Contribution to journalArticleScientificpeer-review

Original languageEnglish
Peer-reviewed scientific journalOnline Journal of Communication and Media Technologies
Volume4
Issue number1
Pages (from-to)105
Number of pages130
ISSN1986-3497
DOIs
Publication statusPublished - 2014
MoE publication typeA1 Journal article - refereed

Keywords

  • 518 Media and communications
  • Crisis communication
  • Social media
  • analytics

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