Technology as a driver for changing customer-provider interfaces in industrial service production

Christian Kowalkowski, Per-Olof Brehmer

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationQuality Management and Organisational Development (QMOD) Conference
Publication date2007
Publication statusPublished - 2007
MoE publication typeA4 Article in conference proceedings
EventQuality Management and Organisational Development (QMOD) Conference - Helsingborg, Sweden
Duration: 01.01.1800 → …
Conference number: 10

Keywords

  • 512 Business and Management

Cite this

Kowalkowski, C., & Brehmer, P-O. (2007). Technology as a driver for changing customer-provider interfaces in industrial service production. In Quality Management and Organisational Development (QMOD) Conference