Technology readiness and the evaluation and adaption of self-service technologies

Veronica Liljander, Filippa Gillberg, Johanna Gummerus, Allard van Riel

Research output: Contribution to journalArticleScientificpeer-review

325 Citations (Scopus)
Original languageEnglish
Peer-reviewed scientific journalJournal of Retailing and Consumer Services
Issue number3
Pages (from-to)177-191
Number of pages15
Publication statusPublished - 2006
MoE publication typeA1 Journal article - refereed

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